Frequently asked questions
No jargon, no small print. If your question isn't here, email us at contact@greenapps.co.uk.
Overview
Who are your apps for?
Our apps are designed specifically for lawn bowlers. They are built by bowlers, for bowlers, bowling captains and bowling clubs.
Do I need to download the apps from an app store?
No. Our apps aren't in the Apple App Store or Google Play Store. You simply open one in your phone's browser and, if you'd like, add it to your home screen so it's always to hand. There's nothing to download and no app store account needed.
Do I need to create an account?
Yes, you'll need to register with an email address and password. This is what keeps your data safe and lets you reach it from any of your devices.
Using them on your devices
Can I use the apps on my mobile phone?
Yes — our apps work on both iPhone and Android phones. Use them in your browser, or add one to your home screen so it opens just like any other app.
Can I use them on a tablet or laptop?
Yes. Our apps work in any modern browser, so you can use them on a tablet, laptop or desktop computer as well as your phone. Many bowlers like a bigger screen, particularly if there are a few matches to log.
Do they work on both iPhone and Android?
Yes. We've tested them on Safari (iPhone) and Chrome (Android and desktop). If you use a different browser and hit any problems, please get in touch.
Do I need an internet connection?
Yes, our apps need an internet connection. They won't work offline, so you'll need mobile data or Wi-Fi when logging matches or viewing your performance.
Installing
What does “install” actually mean — am I downloading something?
Nothing is downloaded in the traditional sense. Installing simply adds a shortcut to your phone's home screen so the app opens full screen, with no browser bar. It takes about 30 seconds and you can remove it at any time, just like any other app. Each product page has step-by-step instructions.
Can I use an app in a browser without installing it?
Yes. Adding it to your home screen is entirely optional — you can use our apps in your browser if you prefer.
Why do I need to use Safari on iPhone?
Apple only offers the “Add to Home Screen” feature through Safari on iPhone. If you're using Chrome or another browser you won't see the option, so open the app in Safari and follow the install steps.
Cost and payment
How many matches can I record for free?
In Green Bowler your first 10 matches are completely free — no payment details required. That gives you plenty of time to be sure the app works for you before committing to anything. Green Captain includes a free month, Green Rinks a free month, and Green Score is paid per event.
What happens when I reach 10 matches — do I lose my data?
No, your data is safe. You'll be prompted to subscribe to keep adding new matches, but everything you've already recorded stays visible and accessible.
How much does it cost?
Green Bowler is £9.99 a year for Silver, or £14.99 for Gold. Green Captain is £14.99 to £24.99 a year depending on tier. Green Score is charged per event from £1. Green Rinks is a single club subscription of £90 a year. See our pricing page for the full detail.
What payment methods do you accept?
All major credit and debit cards. Payments are handled securely by our payment provider, so we never store your card details ourselves.
Will my subscription renew automatically?
Yes, subscriptions renew each year so there's no risk of losing access mid-season, and we email you a reminder beforehand. You can cancel at any time from within the app.
How do I cancel?
Go to your account settings inside the app and choose Manage Subscription. Your access continues until the end of the period you've paid for.
Can I get a refund?
Yes — we offer a 30-day refund guarantee, no questions asked. After that we consider requests case by case and always try to be reasonable, particularly if you haven't used the app at all.
Using the apps
What match formats are covered?
Singles, pairs, triples, fours and other. Green Captain can also handle formats such as Top Club, where each team has a different number of bowlers.
Can I record matches for more than one club?
Yes. If you're a member of more than one club you can record matches for both in Green Bowler, and mark more than one club as a home club on your account page.
Does it work for indoor bowls as well as outdoor?
Yes — Green Bowler supports both outdoor and indoor seasons, adapting the fields it shows to the season type.
Is my data private — can other users see my results?
No. Your match data is private to you and other users cannot see your performance or results. Our privacy policy has the full detail.
Technical and support
What browsers do the apps work on?
We've tested Safari and Chrome, which cover the vast majority of bowlers. If you use something different and hit an issue, contact us and we'll do our best to help.
I'm having trouble logging in — what should I do?
First try the “Forgot password” option on the login screen. If that doesn't sort it, contact us and we'll get it resolved.
How do I contact support?
Email contact@greenapps.co.uk or use the contact form on this website. We're a small family team, so we aim to reply within a couple of working days.